Ask Arthur
Troubleshoot creating, previewing, sharing and recovering a song. Arthur will be honest when a secure lookup or person is needed.
Start support chat →Contact & help
We’ll help you find the right person.
Start with guided support for an instant answer, or send us a message and receive an immediate confirmation.
Send a message
Tell us what happened.
You’ll receive an immediate branded confirmation, then a real reply from support.
Customer support
For creating, playback, sharing or a song that does not look right.
support@deararthur.com →Orders & refunds
For an existing order, payment confirmation, cancellation or refund request.
orders@deararthur.com →Invoices & billing
For receipts, invoices, tax documents or a billing question.
invoices@deararthur.com →Sales
For pricing, larger-volume use or choosing the right Dear Arthur option.
sales@deararthur.com →Partnerships
For pilots, integrations, co-branded experiences and business partnerships.
partnerships@deararthur.com →Business details
Dear Arthur is a SNEABY business.
ABN 21 588 303 497
Not sure where it belongs? Email hello@deararthur.com.
- What you were trying to do
- What happened instead
- Your phone or computer type
- The private link, if safe to share with support
- A receipt reference, never card numbers